512LUX
Frequently Asked Questions
Got questions? We've got answers!
At 512LUX, we believe every great video production starts with great communication. Whether you're planning your first corporate event or you're a seasoned pro looking for that perfect bilingual production partner, we know you probably have a few questions about how we work our magic.
​
From pricing and timelines to our bilingual approach and 4K capabilities, we've gathered the most common questions our clients ask during their journey with us. Can't find what you're looking for? No worries! Reach out for your free consultation – we love talking about bringing your vision to life.
​
Ready to capture the essence of your next moment? Let's dive in!
About Our Services
1
What types of events do you cover?
A: We specialize in corporate video production, including conferences, corporate events, product launches, business exhibitions, and trade shows. Our team handles everything from planning to post-production with professional cameras, broadcast equipment, and live streaming capabilities
2
Do you offer bilingual services?
A: Absolutely! We're proud to serve both English and French-speaking clients across Canada, ensuring your message reaches your entire audience effectively.
3
What's included in your video production packages?
A: Our standard packages include professional recording, post-event editing by specialized editors, and delivery of your final edited video within 48-72 hours. You'll also receive 10 highlight clips in HD 1080p MP4 format.
Pricing & Packages
1
How much do your services cost?
A: Our video production packages start at $9,500 CAD, with project-based add-ons available. We also offer event management consultation at $250 CAD per hour.
2
Do you offer 4K video?
A: Yes! While our standard delivery is HD 1080p, 4K video is available for an additional $1,000 CAD per project.
2
Is there a consultation fee?
A: Your first consultation is completely free! We believe in understanding your vision before any commitment.
Process & Timeline
1
How far in advance should I book your services?
A: We recommend starting the planning process 8-12 weeks before your event. This ensures we have adequate time for requirements gathering, planning, and creating a detailed run of show.
2
When do you deliver the final video?
A: Your final edited video will be delivered within 48-72 hours after your event, along with 10 highlight clips.
2
What's your typical event coverage duration?
A: Most events we cover are around 4 hours, though we can accommodate multi-day events as needed.
Live Streaming
1
Do you offer live streaming services?
A: Yes! We provide professional live streaming with cameras that capture at 2K or 4K resolution, broadcasting at 1080p for optimal viewer experience.
2
Can you handle both in-person and online event management?
A: Absolutely! We track registrations vs. actual attendees for both in-person and virtual events, ensuring smooth execution regardless of format.
Geographic Coverage
1
Where do you provide services?
A: Currently, we serve all of Quebec province, with plans to expand to Ontario and then across Canada.
Getting Started
1
How do I book a consultation?
A: Easy! You can schedule your free consultation by visiting [bit.ly/512lux-consultation] or contacting us directly at info@512lux.ca.
1
What should I prepare for our first meeting?
A: Come with your event vision, approximate date, expected attendee count, and any specific requirements. We'll handle the rest!
Follow-up & Feedback
1
Do you collect feedback after events?
A: Yes! We send a feedback survey 12 hours after your event to ensure we exceeded your expectations and continuously improve our services.
Ready to capture the essence of your next moment?
